Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-voice-calling-rates.scoopstorm.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information in alignment with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Privacy Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to every aspect of our website and its associated services, including but not limited to:

  1. Website Interaction: Any activity on our website, https://gohighlevel-voice-calling-rates.scoopstorm.com, including viewing content or filling out forms.
  2. Services and Products: Our applications, tools, and services designed for authorized user access and use.
  3. Communication Channels: All interactions with us via email, phone calls, text messages (SMS), or other communication methods.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Data Collection and Types of Information Gathered

Personal Data Collection:

We collect various forms of personal information (hereafter “Personal Data”) when you interact with us through the following means:

  1. Account Details: When creating an account, we collect your name, contact information, login credentials, and any other data required for account setup.
  2. Payment Information: This includes credit/debit card details, billing addresses, and payment history when you make purchases or subscriptions.
  3. Financial Records: We may store financial information related to transactions, including bank account details (if provided) for direct debit or refund purposes.
  4. Purchase History: Details of your orders, products purchased, and services availed are recorded for billing, delivery, and customer support.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and MAC addresses, to facilitate seamless service delivery and improve user experience.
  6. Location Data: With your consent, we may access your location data to provide personalized content or services.
  7. Feedback and Reviews: We collect feedback, comments, and reviews you submit on our platforms to enhance our services.
  8. Social Media Information: If you choose to connect your social media accounts to our platform, we may collect and store your social media profile information.
  9. Product Interaction: Details about the products or services you view, search for, or purchase on our website.

Data Collection Methods:

  • User Input: We collect data directly from you when you fill out forms, make purchases, or interact with our customer support team.
  • Automated Technologies: Cookies and tracking technologies are used to gather information about your device, preferences, and browsing behavior.
  • Third-Party Sources: Some personal data may be provided to us by third parties who have obtained consent from you, as per their privacy policies.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics. These technologies collect information about your device, internet connection, browsing behavior, and preferences. Our cookies are categorized as:

  1. Strictly Necessary: Essential for website functionality and navigation.
  2. Preferences: Personalize your user experience on our sites.
  3. Analytics: Provide insights into how users interact with our services, helping us improve them.

Users have the option to control non-essential cookies through our Cookie Manager.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request for deletion, we ensure that your data is securely deleted or anonymized from our systems.

Data Security and Protection Measures

Implementing robust security safeguards is paramount to us. We have put in place physical, technical, and administrative security measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal data. These include:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that we have collected such data, please contact us using the details provided in the ‘Contact Us’ section below.

Your Data Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Request rectification if your data is inaccurate or incomplete.
  • Erasure of your data under specific circumstances.
  • Restriction on the processing of your data in certain cases.
  • Portability of your data, allowing you to transfer it to another service provider.
  • Objection to the processing of your data for direct marketing purposes.
  • Non-discrimination based on your exercise of data protection rights.

To exercise these rights or if you have any concerns about your privacy, please reach out to our privacy team at [email protected].

Policy Updates and Changes

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, and updated versions will be posted here. We encourage you to review this page periodically for the latest information.

Contact Us

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data practices, please contact us:

Email: [email protected]

Postal Address: [Insert Privacy Team Address]